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Google Data Studio is not kind of helpful or specific when your visualizations break.

In this mail, we want to share with you some of the reasons why your visualizations interruption—and how to fix them.

At Porter, we connect apps to reporting tools like Google Data Studio; we know how frustrating it is sometimes to deal with non-actionable error letters.

This is an unofficial guide on solving Data Studio errors, even the ones Data Studio doesn't offer documentation almost.

Missing data source

How to fix the "Missing data source – There is no data source associated with this component" error message on Google Data Studio.

99% of the time, the solution is obvious:

• Get to the chart
• Add a information source to it
• Done

The near common error is that you or someone else accidentally eliminated information sources on your reports, then some charts don't accept whatsoever data source continued to them anymore.

But 1% of the fourth dimension—which is happening recently— it's due to a Google Data Studio mistake.

We're noticing some users and customers reporting the "Missing data source" error when they have a connector linked to their charts.

We're currently exploring if it'south an effect from our end, but information technology's likely to be a general Google Data Studio bug, equally we've seen other providers experiencing the same problems.

The only way to solve this is pretty manual:

• Connect a information source again, from scratch, to your Data Studio report
• Link the data source to the charts

If yous have as well many charts

Unknown data source

Dang! That's not a proficient welcome for new users!

This ane may be common if information technology's the kickoff time yous apply a connector.

The fault suggests that in that location'southward no connector; the visualization is empty. Once you browse Resource – Manage added data source, it will show as unknown data source.

This problem is kind of new (as for August 2020) and it's from the Google side, not the connector side.

It turns out that Google is doing some migrations from Drive, which affected more of their products.

To fix it, nosotros suggest you lot to go to edit your report; become to Resource – Manage added data sources, disconnect and connect over again the connector is showing the error.

If the problem persists, we propose yous to wait a few hours or days and try once more.

As for Porter Metrics, your trial will start running once you lot load your showtime report, and so it won't bear upon your 14-days free trial, and we will give you aid through the process.

Y'all can reach the states out to aid you on our Messenger support channel or by emailing us at contact@portermetrics.com.

System errors

You may face this kind of errors:

The about likely reason is that you lot (or someone else) removed the connector used in the affected visualizations.

While it's less common, Google Data Studio crashes for no reason; at least, not for a reason that information technology is your actual responsibleness.

How to fix it

In the beginning case, check your connector is correctly set upwards:

Go to your report

• Edit
• Resources
• Manage added information sources
• Verify your connector is listed
• If connected, click on "Edit" on the connector
• "Refresh fields."

If the problem persists, reach out to support.

To solve the 2nd scenario, check your cyberspace connection and refresh the report. Peradventure, wait some minutes (and pray). If the trouble persists, accomplish u.s.a. out (or whoever who provides you connectors).

User or dataset configuration Mistake

Google Information Studio may notify that "This information source was improperly configured."

Fortunately, it will display a body message with a specific mistake, like this ane:

"Report configuration issue – delight select a valid combination of dimensions or metrics in the property panel. Mistake ID: 188687e6"

Not all connectors report errors the same way while the case above shows a Google Analytics example, other connectors may prove adataset configuration error, instead of a user fault.

About of the time, mistake responses and descriptions are up to the connector providers. Nosotros encourage you to cheque that besides when choosing 1 (Nosotros attempt to be as specific every bit possible).

How to fix it

Cull a valid combination of metrics and dimensions. If you use our Instagram Insights connector, for instance, don't await to utilise a metric related to stories, say, "Stories ID" with "Postal service likes" as metrics.

Non all incorrect combinations show an error – they just display no data.

Another reason why this happens is sorting.

Information technology turns out that Google Information Studio doesn't ever update the sorting or ready by default i that may work. Sometimes information technology will keep the same sorting metric or dimension from your last query that may be invalid.

And then, we encourage you to check the dimension or metric Google Data Studio brings by default and make certain it makes sense.

Connector inherent errors

Another blazon of common errors may display as "Community connector errors."

As its proper name says, this error corresponds to the provider.

These provider-related errors may be due to three reasons:

• Your license
• An mistake while setting up the connector
• An error from the app or API

In this case, nosotros will show why our connectors may show such errors.

You reached license limits (a.one thousand.a no slots bachelor)

This error means that you're trying to connect more accounts than your current license allows yous.

If yous're paying a solo plan—which lets y'all connect a single business relationship—this error will evidence if you effort to join another.

How to gear up it

The best option is upgrading 😀.

Withal, if y'all don't want to upgrade your current plan, you may eliminate one of your current connected accounts.

To practise this, reach u.s. out via electronic mail or Messenger. We will ask you for the email associated with your account, the blazon of connector yous're using (e.grand., Facebook Ads, Manychat or Instagram), and the ID of the account you lot want to remove.

All applications have an ID that you should search in their settings. Porter does not generate such IDs – nosotros bring them. For instance, each Advertising account has an ID that you tin find in the settings for Facebook Ads.

We will remove the accounts equally presently as possible and notify you then y'all can connect a new one.

Invalid combinations (from the app's side)

Some apps, similar Facebook Ads, may restrict the breakdowns or filters you lot want to apply to your dashboards.

This is an example:

I wanted to create a breakdown by device platform on Facebook Ads. Information technology ways that I wanted to break down data past the blazon of device users was using where they were shown or interacted with Facebook Ads.

In that case, the possible values are mobile, desktop, and tablets.
Most visualizations work correctly, only i is where we display a metric past gender and age, showing this error:

The mistake details are "Error to connect to Facebook API.(#100) The electric current combination of data breakup columns (action_type, age, device_platform) is invalid."

It means that it'southward not possible to combine gender, age, and device breakdowns, and that's a limitation from the Facebook API. Every bit such, this kind ofError cannot exist solved directly.

Yet, you can observe aturnaround.

How to prepare it

We recommend you to group the visualizations and filters that can work together, and then you exclude those who don't.

This is a good example:

In this Instagram Insights dashboard, the user grouped correspondent filters with visualizations; he uses age range and gender filters that but apply to the gender and age bar chart.

API's rate or usage limits

All APIs come with a usage limit. If they didn't accept them, they would have Denials of Service attacks daily.

Both apps and Google Data Studio ends accept limitations to avoid such resources over-usage that occasionally will show errors due north Google Data Studio. These limits are also the reason why your dashboards may accept a few seconds to load.

How to gear up it

Refresh the report. If the problem persists, consider reducing the number of queries you lot're doing:

• Remove some visualizations
• Reduce the time range you lot desire to visualize
• Remove comparisons

If you cannot reduce your reports, consider split up visualizations on different pages, rather than having them all in a unmarried one. That should besides assist improving load times.

Authentication errors

Nosotros request admission to your accounts to allow Porter call up data from any application to Google Information Studio.

It doesn't hateful we take your password a user proper noun, only the permission to pull such information that our personnel cannot access anyways unless you requested information technology.

A popular style of managing such permissions while ensuring privacy is token-based authentication.

A token is like a primal that gives admission to Porter to your app's data.

All tokens accept an expiration date, or they might neglect, making Porter lose the connection to your app.

A typical case is Facebook Ads. If you don't use the connector for a while, Facebook may elapse your token, and the next fourth dimension you access your reports, y'all will need to refresh the dominance.

How to prepare it

To refresh authorizations, follow these steps:

• Become to a Google Data Studio study
• Click on "Edit" in the tiptop-right corner of the page
• Resource (in the bill of fare)
• Manage added data sources
• Click on "Edit"
• Click on "Edit connection."
• Click on re-connect
• Y'all volition run into a popup window. There, click on "Update credentials."

Provider bugs

You might find some errors with no consequent clarification, just like this one:

In this instance, I wanted to bring geographical dimensions like region or country.

Most of the time, these errors are due to a bug in the connector. To ready information technology, contact your connector provider. In our instance, nosotros're more than glad to solve these issues ASAP.

Want to add more Google Information Studio errors?

We're continually updating all the errors our users may present while using Google Data Studio and our connectors.

If you lot find a new mistake, please feel free to reach out; we will exist glad to help you lot solve it and document the procedure in this article.

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Source: https://portermetrics.com/en/help/google-data-studio-common-errors/

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